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shipping
Domestic shipping
We are from Germany, are you too?
Wonderful, shipping in Germany only costs 5.00€
International Shipping
We ship to the following countries:
Zone 1 shipping costs: 11.00€
Belgium
Netherlands (Excludes overseas territories)
Luxembourg
Austria
Zone 2 shipping costs: 13.00€€
Denmark (Excludes overseas territories)
Switzerland
Liechtenstein
Czech. republic
Zone 3 shipping costs: 16.00 €
France (Excludes overseas territories)
Great Britain
Monaco
Zone 4 shipping costs: 19.00 €
Poland
Slovakia
Italy
Slovenia
Hungary
Zone 5 shipping costs: 22.00 €
Sweden
Ireland
Spain
Portugal
Zone 6 shipping costs: € 28.00
Finland
Estonia
Latvia
Lithuania
Norway
Croatia
Zone 7 shipping costs: 38.00 €
Bosnia + Herzegovina
Serbia
Bulgaria
Romania
Iceland
Greece
Shipping outside the EU will be billed separately as this varies.
Taxes + customs
We do not cover any tax or duty charges. These are the responsibility of the recipient and are due upon receipt of your package.
Back
We will be happy to exchange your return for goods or issue you a voucher on request. For the exchange of goods from Germany you have two weeks after receiving the goods to send the goods back to us, from abroad 30 days after receiving them. We are happy to accept unworn, unwashed and unaltered items with the original label.
How do I return an exchange item?
1. Write an e-mail to sophia@schneider-esleben.com and inform us about your return.
2. Send the package to beautiful Kassel.
3. As soon as your package has arrived and the goods are flawless, your goods will be exchanged for another favorite item or you will receive your money back including shipping. Please note that this process can take up to two weeks.
Sophia Schneider-Esleben
Frankfurter Str.133a
34121 Kassel, Germany
Germany
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